1. Introduction

Wj888 ("we", "us") is a trusted online betting and gaming platform in Bangladesh. We understand how valuable your personal information is, which is why this Privacy Policy has been written with complete transparency — so you know exactly what data we hold, why we hold it, and how we keep it secure.

This Privacy Policy applies to the wj888.ws website and all its services. By registering on or using our platform, you are considered to have agreed to this policy. If you do not agree with any part of it, we recommend that you discontinue use of our services.

2. What Information We Collect

Wj888 may collect the following types of information in order to provide its services:

Personal Identity Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential Address
  • National ID (NID) / Passport Number (for KYC verification)

Financial information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank Account Details (if you use bank transfer)
  • Deposit & Withdrawal History

Technical Information

  • IP Address & Device Type
  • Browser & Operating System Information
  • Site Access Timestamps & Activity Logs
  • Cookies & Session Data

Gaming activity data

  • Betting history and favorite games
  • Bonus usage records
  • Live Chat & Support Conversation History

We only collect what we need. We have no use for excessive data and do not ask for it.

Data Type & Purpose

Data Type Purpose of Collection Mandatory?
Name, Mobile, Email Account Registration & Communication Yes
NID / Passport KYC verification and age confirmation Before Withdrawal
Payment Information Deposit & Withdrawal Processing Yes
IP / Device Security & Fraud Prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

3. How We Collect Information

Wj888 collects information through the following methods:

  • Directly from you: During registration, KYC forms, payment forms, or when contacting support.
  • Automatically: When you use our site, technical information is collected through cookies and tracking technologies.
  • From Third Parties: Limited information may be received from payment gateways or identity verification services, strictly for security purposes.

4. How We Use Your Information

Wj888 uses the information it collects for the following purposes:

Service delivery and operations

Your information is needed to create and manage your account, process deposits and withdrawals, handle betting activity, and activate bonuses and promotions.

Security & Fraud Prevention

We analyze your data to detect duplicate accounts, flag suspicious transactions, and prevent money laundering — all to keep every member safe.

Contact & Support

We use your mobile number or email to send important account notifications, transaction confirmation SMS, promotional offers (with your consent), and support communications.

Legal Obligations

We are required to comply with directives from government regulatory authorities and to provide necessary information as part of legal processes.

Service Improvement

We analyze your usage patterns to continually improve the platform experience. All such analysis is conducted in a fully confidential manner, without identifying any individual user.

5. Data Sharing Policy

Wj888 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processor: Only the minimum information necessary to process transactions via bKash, Nagad, or Rocket is shared.
  • Identity Verification Service: Trusted third-party providers may be used to verify documents during the KYC process.
  • Legal Authorities: We may be required to disclose information under government or court order in accordance with the laws of Bangladesh.
  • Business Successors: In the event of a company merger or acquisition, data may be transferred, but the new entity will be bound by this same policy.

Your information is never sold or rented to any advertiser, marketing company, or unrelated third party.

6. Cookie Policy

Wj888 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookies We Use

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the site are used most — completely anonymously.

You can disable optional cookies through your browser settings. However, turning off essential cookies may limit certain features of the site.

7. Data Security Measures

Wj888 follows the highest industry standards to keep your information secure. Our security measures include:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Firewall protection: Advanced firewall systems to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Regular Security Audits: Regular system testing conducted by third-party security experts.
  • Data Backup: Regular backups are maintained in a secure location.
  • Staff Training: All members of our team are trained in data protection.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

8. Your Rights

Every member registered at wj888 has the following rights over their personal information:

  • Right to Know: You may request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data, subject to certain conditions being met.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Marketing Opt-Out: You can opt out of promotional messages at any time.

To exercise any of these rights, email us at: support@wj888.ws Or Help Center Contact us. We typically respond within 30 days.

9. Minor Protection

Wj888 does not knowingly collect information from anyone under the age of 18. Age is verified during registration, and date of birth is confirmed through the KYC process.

If you believe a minor's information has been collected by mistake, please immediately Help Center Let us know and we will promptly delete that information and close the associated account.

10. Data Retention Period

Wj888 does not retain your data beyond what is necessary. Our general policy is:

  • Information related to active accounts is retained for as long as the account remains open.
  • After account closure, certain information may be retained for up to 5 years due to legal obligations.
  • Transaction records must be retained for a specified period in accordance with financial regulatory requirements.
  • Information used for marketing purposes will be deleted once you withdraw your consent.

11. Policy Updates

Wj888 may update this Privacy Policy as needed. For significant changes, we will notify you by email or SMS and display the updated date on this page.

Continued use of our services after any changes have been made will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

12. Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

Email: support@wj888.ws
Help Center: wj888.ws/help-center
Response Time: Usually within 24–48 hours

Our privacy team is always ready to address any of your concerns promptly and effectively.